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Frequently Asked Questions

How do I make a reservation?

First of all, please specify the starting place and destination of the reservation form on the site. Specify the date, reception time, minute. Then press the "Inquiry" button. Select the desired vehicle from the list. Check the number of suitcases and child seats. Enter your personal details and flight details and click the "complete booking" button. Your reservation is complete! Information and your reservation number have been sent to your e-mail. Always check the spam folder of your email. You will receive an email after booking. This email will include your reservation details and your booking number. You can see the reservation status with the reservation number or the buttons on your e-mail and you can change or cancel your reservation information.

I didn't receive a confirmation email. What should I do?

We check reservations with great care. We'll be sure to let you know even if the booking has not been confirmed. If you have not received an e-mail, there are several reasons; Probably the email we sent you is in the spam folder. especially in hotmail and yahoo accounts, spam can be encountered. So check the spam folder of your email. The email address you typed may be incorrect. If you have a reservation number, you can check the reservation information on our website. If you don't have a reservation number, you can contact us by phone, sms, whatsapp or email.

Can I make changes to my reservation?

You can update your reservation number by typing in the "Edit Reservation" section on the website. You can update the emails sent to you by clicking the "Edit Reservation" button.

What are the transfer payment methods?

For your payment security, payments are made only in cash to the driver in the vehicle.

How do I find the driver or welcoming person at the airport at the meeting point?

At the Gazipaşa Airport exit door, our driver or our staff will welcome you with a board with your name. If you still have a problem 0090 532 480 1929 for more information.

Will I share the tool with others?

No. Our transfers are private. No one else moves except you.

What happens if my flight is delayed?

Best Transfer follows the flight code you provide and monitors all flight times. We'il wait for you if your flight is delayed. You can contact 0090 532 480 1929 or whatsap for information.

What happens if my flight is canceled?

If your flight is canceled, please notify us as soon as possible using one of the contact methods.

I need a child seat. What should I do?

In the booking form you can specify as many child seats and baby seats as you need.

Can we stop at the supermarket or wc during the trip?

Yeah. The driver will stop at the most appropriate station when you inform our friend.

Can my transfer vehicle be different from the vehicle I selected?

Sometimes a different vehicle may come from the vehicle you have chosen. There is no additional charge when a vehicle of a higher class of your choice arrives. When a lower class vehicle comes from your choice, you pay for that vehicle. No victimization is created.

Is there insurance?

Yes. Passenger accident insurance.